516-268-0333 service@asrofficesolutions.com HQ in Mineola, NY · Nationwide coverage · 20M+ prints managed daily
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Contact

Talk to someone who knows the equipment

Call us, email us, or send a request through the forms and we will reply in writing. No phone tree, no ticket that disappears.

Monday – Friday, 9:00 AM – 5:00 PM ET Forms answered outside hours

Send a specific request

The forms capture the details we need up front, so the first reply you get is an answer rather than a list of questions.

Order suppliesToner & consumablesHave your model and serial number ready Get a quoteEquipment, leasing & ServiceCareWritten proposal, no obligation Request serviceRepairs & troubleshootingDescribe the issue and we will assign it

Machine completely down? Submit the service form and call 516-268-0333 so we can triage it live.

Before you call

Questions & answers

Call 516-268-0333 between 9:00 and 5:00. Outside those hours, use the order and request forms or email us — someone is always available to pick those up, and you get a reference number and a written reply either way.

No. The initial conversation and walkthrough are how we figure out whether we can actually help you. If we cannot, we will say so — that costs you nothing either.

Yes. Send it over through the quote form and choose "Review my current copier agreement." We will give you a business-level summary: term, escalators, buyout, what service actually includes, and when your renewal window opens.

Yes — see rentals. We rent to new businesses that are not ready for a multi-year commitment, and short term for temporary offices, project sites, events and seasonal overflow.

Yes. We are headquartered at 121 East Jericho Turnpike in Mineola, New York, and we cover New York, New Jersey and Connecticut in full — Long Island, the five boroughs, Westchester and beyond. There is a town-by-town list on our About page if you want to check yours. If your company is headquartered in New York but operates sites elsewhere in the country, we can coordinate those nationwide through our partner network on the same agreement.

For supplies or service: the model and serial number of the machine. For a quote: roughly how many pages you print each month, whether you need color, and whether you need anything larger than legal size. None of it is mandatory — we can work it out on the call.

Ready when you are

Start with a request form or pick up the phone. Forms are monitored outside business hours, so nothing waits until morning.

Start an order Call 516-268-0333