ASR ServiceCare
Support your Kyocera without waiting on your current vendor.
Enroll the Kyocera equipment you already own and simplify toner, meter management and remote copier support with ASR ServiceCare.
Choose your coverage
Select a tier, then add the machines you want covered.
Pick 1, 2 or 3 enrolled Kyocera machines directly on the card. The amount due at checkout updates instantly.
Keep the membership cost low.
Best for offices that mainly need toner management, meter tracking and dependable basic remote Kyocera assistance.
- OEM Kyocera toner based on verified usage
- 1 video Quick Assist each month
- Basic Kyocera troubleshooting
- Basic scan assistance
- Meter tracking and reminders
Today's checkout collects the first month's membership. Ongoing monthly billing is handled separately by ASR.
The balance most offices need.
More access to ASR, additional remote assistance and proactive review without full physical-maintenance pricing.
- OEM Kyocera toner based on verified usage
- 2 video Quick Assists each month
- Priority remote support
- 2 basic scan-assistance sessions per year
- Annual remote device review
Today's checkout collects the first month's membership. Ongoing monthly billing is handled separately by ASR.
Put your office first in line.
Designed for businesses that want the strongest ServiceCare remote-support access and priority coordination.
- OEM Kyocera toner based on verified usage
- 4 video Quick Assists each month
- Highest remote-support priority
- Up to 4 scan-assistance sessions per year
- Quarterly remote device review on request
Today's checkout collects the first month's membership. Ongoing monthly billing is handled separately by ASR.
Need coverage for 4+ machines?
We'll review the fleet and determine whether ServiceCare, a maintenance agreement or an equipment plan provides the best overall value.
What ServiceCare simplifies
Less time chasing toner, meters and copier support.
Toner for enrolled equipment is supplied according to verified meter usage and applicable ServiceCare terms.
Get copier-side troubleshooting, eligible scan help and video assistance before a physical technician is needed.
Submit Status Pages through your Client Portal whenever automatic meter collection is unavailable.
Meter billing
Your existing meter becomes the starting point.
Historical pages are not rebilled. ASR records your opening lifetime meter and bills only the new pages produced after ServiceCare begins.
Starting meter
Example: 50,000 B&W and 30,000 color at enrollment. Those counts become your starting baseline.
Next monthly meter
Example: 54,000 B&W and 31,000 color. Only the increase is billable.
Already an ASR client?
Sign in to submit meters, request toner and access the services available under your active ASR coverage.